At Yorkshire Auto Spa we are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our vehicle detailing and valeting services.

Who We Are

Yorkshire Auto Spa is a professional vehicle detailing and valeting business based in the United Kingdom. We are the data controller responsible for your personal data.

Information We Collect

We may collect and process the following information:

• Your full name
• Email address
• Telephone number
• Vehicle details (such as make, model and registration where required)
• Booking and appointment information
• Payment information (payments are processed securely through trusted third-party payment providers)
• Any information you provide when contacting us
• Technical information such as IP address, browser type, device information and website usage through cookies and analytics

How We Use Your Information

We use your personal information to:

• Process and manage your bookings
• Provide our vehicle detailing and valeting services
• Respond to enquiries and customer support requests
• Contact you regarding appointments or changes to bookings
• Improve our website and customer experience
• Send promotional offers and marketing communications where you have given consent
• Meet our legal and regulatory obligations

Lawful Basis for Processing

Under UK GDPR, we process your personal data on one or more of the following lawful bases:

• Performance of a contract with you
• Your consent
• Compliance with legal obligations
• Our legitimate interests in operating and improving our business, provided these do not override your rights and freedoms

Cookies

Our website uses cookies to improve functionality, analyse website traffic and enhance your browsing experience.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Sharing Your Information

We do not sell or rent your personal information.

We may share your data with trusted third parties who help us operate our business, including:

• Payment service providers
• Website hosting providers
• Booking and scheduling platforms
• Marketing and analytics providers
• Professional advisers where necessary

These organisations are required to process your data securely and only for the purposes instructed by us.

We may also disclose information where required by law or to protect our legal rights.

Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure or destruction.

While we use commercially reasonable security measures, no internet-based service can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

• Deliver our services
• Comply with legal and tax obligations
• Resolve disputes
• Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where applicable
• Restrict or object to the processing of your data
• Request transfer of your data to another organisation where applicable
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our services are intended for individuals aged 16 and over. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Yorkshire Auto Spa

Address: [Bedford, United Kingdom]

Email: [info@yorkshireautospa.co.uk]

Phone: [+44 7777 734395]

Website: [www.yorkshireautospa.co.uk]

If you are not satisfied with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO).